AI Voice Agents for Customer Engagement

Boost customer engagement with AI voice agents that deliver reminders, collect feedback, and keep customers informed through personalized, automated outreach.

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Automating call operations for

Benefits

Why telli?

Keep Customers Engaged and Informed

With telli, AI voice agents proactively reach out to customers with timely appointment reminders, check-ins, and service updates. Every conversation feels personal, helping you stay top-of-mind and strengthen long-term relationships.

Timely appointment reminders and confirmations
Proactive check-ins and service updates
Personalized conversations that feel human

Reduce No-Shows and Improve Retention

By delivering reminders, rescheduling options, and helpful nudges, telli keeps customers engaged and prevents missed appointments. It confirms details, answers questions, and provides next steps, which leads to stronger retention and smoother operations.

Intelligent reminders that reduce no-shows
Automated rescheduling and follow-up calls
Increased customer stickiness and loyalty

Boost Satisfaction with Real-Time Feedback

telli automatically follows up after appointments or purchases to gather feedback with natural, conversational calls. It captures sentiment, identifies service issues, and spots opportunities to improve customer experience, without adding work for your team.

Instant collection of customer feedback
Insights into satisfaction, needs, and sentiment
Early detection of issues before they escalate

Effortless Handoff When Human Support Is Needed

When a customer wants to speak with your team, whether to reschedule, leave detailed feedback, or ask for help, telli instantly routes the call with full context. Your staff receives summaries so they can step in seamlessly.

Real-time handoff to the right team member
Clear conversation summaries and action items
Smooth AI-to-human transitions

Automatically Sync Every Detail to Your CRM

Every customer conversation is logged automatically, and you choose exactly what information telli updates in your CRM. Whether it’s appointment status, feedback details, preferences, or custom data points, telli captures and syncs only what matters to your team.

You control which fields get updated
Flexible data capture for any workflow
Real-time insights that support smarter engagement

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Features

Everything you need to keep customers engaged

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Multilingual AI Voice Agents

Deliver fluent, native-sounding conversations in over 40 languages, including English, German, French, Spanish, Dutch and Italian.

Verified Phone Numbers & SIP Trunk

Buy trusted, verified phone numbers for seamless outbound calling and higher answer rates. Or alternatively, bring your own phone numbers using SIP Trunk.

Call Transfer

Seamlessly hand off during inbound and outbound calls with warm transfers. telli connects AI-led conversations to the right human rep, checking availability and providing a brief summary of the previous conversation.

Appointment Booking

Let your AI handle scheduling from start to finish. telli’s voice agents connect directly to your CRMs and calendars, so appointments are booked instantly. No more back-and-forth emails or missed opportunities.

Branded Caller ID

Display your company name and logo on outbound calls to build trust and boost answer rates. Give every call a professional, recognizable touch from the first ring.

telli Studio

telli studio makes it easy to create, fine-tune, and improve how your AI voice agents respond. Use our AI-assisted chat or manually edit your call scripts

Auto Dialer

Run outbound call campaigns at scale with telli’s AI voice agents and smart calling strategies. When a lead doesn’t pick up, telli automatically retries at the optimal time ensuring maximum reachability and zero manual chasing.

Custom Workflows

Customize call workflows to match your unique customer journey. Instantly call new leads, schedule appointments, and automatically trigger callbacks.

Custom Tools

Extend your AI voice agents with Custom Tools. Connect to any API or data source to retrieve information, take action, and enhance every call.

Leave a Voicemail

Our AI voice agents automatically leave professional and personalized messages when a call goes to voicemail, so you never miss a lead.

Call Analysis

Analyze your calls at scale by tracking performance across thousands of calls, defining your own custom call outcomes and syncing outcomes back into your CRM.

Deployment

Up and Running in Days, Not Weeks.

Integrate in seconds, deploy in days. We’re there at every step to ensure your voice agents perform flawlessly from day one.

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Multilingual AI Agents

Sound Local. Everywhere.

Deliver fluent, native-sounding conversations over 40 languages, including English, German, French, Spanish, Dutch and Italian. Build trust with customers using local accents and natural tone. No translators, no extra staff.

Try telli in your Language

Customers

You’re in Great Company

5M+ calls automated

Drive higher inbound throughput with AI-optimized call handling

increase in monthly call volume

Convert more conversations into appointments with AI-guided scheduling

150

increase in booking rate

Offload routine intake calls to AI for cleaner, faster front-line operations

of information-gathering calls handled by a telli agent

Multiply call throughput using AI agents that operate without bottlenecks

completed call volume

Fill more technician calendars with AI-driven appointment scheduling

increase in weekly service appointments scheduled

Reach more customers on the first attempt with intelligent call sequencing

increase in connection rate

Convert more consultations into revenue with AI-guided follow-up and qualification

increase in CVR from consultation to sale

telli’s AI agents have expanded our outbound capacity further than we thought possible. We’re saving time, reaching more leads, and seeing a huge spike in follow-ups from potential customers.

Mareike Wiethölter

Head of Process Management

As a fast-growing AI-based company, we only work with the most cutting-edge solutions, and telli is just that. They help us dramatically scale lead response while giving our customers a high-quality experience.

Justus Kloth

Associate Director of Strategy

telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.

Martin Fricke

Product Manager

telli is the most scalable and cost-efficient answer to call automation on the market. If you’re looking to ramp up sales without compromising on customer satisfaction, it’s a must.

Christoph Pirkl

CSO

We’ve been using telli for three months to book appointments with leads, and the results have been great. It’s surprisingly easy to use, and the AI agent consistently books appointments at the same rate or better than our internal call center.

Tommaso Piatti

Director Operations

telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.

Matthias Knoche

COO

telli brought our sales floor from chaos to calm. Our team now focuses on actually helping customers, not just reaching and scheduling them — and we haven’t missed a lead since.

Richard Ruben

Co-founder and CEO

Re-engage dormant leads at scale through intelligent outbound follow-ups

reactivation rate for outbound calls among reached leads

Eliminate long waits with near-instant AI call responses

faster call response time

Accelerate hiring steps with automated candidate progression

reduction in time spent advancing candidates

Resolve customer needs end-to-end through autonomous AI call handling

of calls fully resolved by telli agent

Streamline dispatch workflows with automated coordination and routing

time saved across the entire service dispatch organization

Expand service capacity without adding headcount through AI-powered operations

reduction in scaling costs

Lift overall performance by automating the highest-leverage steps in the workflow

increase in success rate

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Industries

Automate Call Operations for Every Industry

HVAC & Solar

Reach and qualify homeowners fast, then book on-site consultations automatically.

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Real Estate

Call and convert buyer and seller leads instantly so you can schedule viewings before competitors do.

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Financial Services

Follow up on inbound sign-ups instantly, pre-qualify prospects, and book advisor calls.

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Insurance

Proactively contact leads for quotes or renewals and convert them with instant AI follow-ups.

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Hiring & Recruitment

Engage candidates faster with automated outreach, screening calls, and interview scheduling.

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Consumer & B2C Brands

Connect with prospects, qualify interest, and book consultations or demos at scale.

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Telecom

Transform telecom with AI voice agents to deliver faster, smarter, and personalized customer experiences.

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Integrations

Plug and Play. No Heavy Lifting.

telli plugs directly into your CRM, calendars and customer systems, automatically capturing and updating data from every call. No manual entry. No extra steps.

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Simpify Call Operations

See What You’ll Save With telli.

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Security

Enterprise-Grade Protection by Default.

FAQ

Frequently Asked Questions

How can AI improve customer engagement?

AI enhances customer engagement by delivering timely, personalized interactions at scale, including reminders, updates, check-ins, and feedback collection. With telli, conversational voice AI handles these touchpoints automatically, confirming appointments, gathering insights, answering questions, and keeping customers consistently connected, all while syncing the exact data your team cares about back into your CRM.

Can telli retrieve customer data in real time?

Yes. telli connects directly to your CRM and business systems to pull customer records the moment a call begins. It can access history, preferences, and account details instantly, enabling personalized conversations, accurate verification, and smoother call handling. Your team receives fully updated, real-time information for every interaction.

Can I optimize telli’s AI agents?

Yes. telli includes a powerful prompt editor called telli studio that allows you to refine responses, workflows, and conversation logic. You can adjust tone, instructions, and behavior to match your brand and operational needs or our team can help you do so. Continuous optimization helps your AI receptionist become smarter, more accurate, and more aligned with your customer experience goals.

Do telli’s AI voice agents sound like AI?

No. telli’s AI voice agents are designed to sound natural, human-like, and conversational. Our customers consistently report that callers don’t realize they’re speaking with AI — and many find it hard to believe even after being told. The result is a smooth, engaging experience that feels like talking to a real person.

Can I optimize telli's Al agents?

Yes. telli includes a powerful prompt editor that allows you to refine responses, workflows, and conversation logic. You can adjust tone, instructions, and behavior to match your brand and operational needs — or our team can help you do so. Continuous optimization helps your Al voice agents become smarter, more accurate, and more aligned with your customer experience goals.