Voice AI
for the Telecom Industry
Powering Every Step of Your Telecom Journey
Transform telecom with AI voice agents to deliver faster, smarter, and personalized customer experiences.
Automating call operations for
Benefits
Deliver personalized experiences at scale
Buyer Qualification & Smart Transfers
Quickly pre-qualify inbound leads to understand customer needs, recommend the right plans, and seamlessly transfer qualified prospects to the right team — with full context preserved.
Data Validation & CRM Sync
Verify customer data, capture key details for account setup or plan migration, and automatically sync all interactions to your CRM or billing system for a unified customer view.
Better Service Outcomes
Deliver always-on support for billing inquiries, plan comparisons, upgrades, network troubleshooting, and order tracking. All available 24/7, 365 days a year.
Reduce Costs While Growing Revenue
Cut operational expenses by up to 90% versus traditional call centers or outsourced teams, while delivering faster response times, 24/7 availability, higher customer satisfaction and better customer retention.
Features
Comprehensive AI Voice Solutions for Healthcare
Multilingual AI Agents
Sound Local. Everywhere.
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Deliver fluent, native-sounding conversations over 40 languages, including English, German, French, Spanish, Dutch and Italian. Build trust with customers using local accents and natural tone. No translators, no extra staff.
Try telli in your LanguageCustomers
You're in Great Company
5M+ calls automated
telli’s AI agents have expanded our outbound capacity further than we thought possible. We’re saving time, reaching more leads, and seeing a huge spike in follow-ups from potential customers.
Mareike Wiethölter
Head of Process Management
As a fast-growing AI-based company, we only work with the most cutting-edge solutions, and telli is just that. They help us dramatically scale lead response while giving our customers a high-quality experience.
Justus Kloth
Associate Director of Strategy
telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.
Martin Fricke
Product Manager
telli is the most scalable and cost-efficient answer to call automation on the market. If you’re looking to ramp up sales without compromising on customer satisfaction, it’s a must.
Christoph Pirkl
CSO
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We’ve been using telli for three months to book appointments with leads, and the results have been great. It’s surprisingly easy to use, and the AI agent consistently books appointments at the same rate or better than our internal call center.
Tommaso Piatti
Director Operations
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telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.
Matthias Knoche
COO
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telli brought our sales floor from chaos to calm. Our team now focuses on actually helping customers, not just reaching and scheduling them — and we haven’t missed a lead since.
Richard Ruben
Co-founder and CEO
Integrations
Plug and Play. No Heavy Lifting.
telli plugs directly into your CRM, calendars and customer systems, automatically capturing and updating data from every call. No manual entry. No extra steps.
Simplify Call Operations
See What You’ll Save With telli.
Security
Enterprise-Grade Protection by Default.
FAQ
Frequently Asked Questions
How are telecom firms using AI?
Telecom firms use AI voice agents to automate customer interactions, from plan selection to billing and support. Platforms like telli enable natural, personalized conversations that boost engagement, reduce call center costs, and improve satisfaction. With 24/7 availability, AI ensures every customer gets instant, consistent, and high-quality service.
How does telli help telecom companies improve customer experience?
telli helps telecom companies elevate customer experience through always-on, human-sounding AI voice agents. They handle billing inquiries, plan upgrades, and troubleshooting instantly. By automating routine calls and personalizing every interaction, telli ensures faster responses, consistent service quality, and higher customer satisfaction across every touchpoint.
How does AI improve billing and payment support for telecom providers?
AI simplifies telecom billing and payment support by automating balance checks, payment reminders, and billing issue resolution. Voice agents like telli guide customers through secure payment flows, verify details instantly, and sync updates to CRMs. The result: faster resolutions, fewer errors, and a smoother, more convenient customer experience.
