Charlie, your AI coworker for customer experience
Build agents, create workflows, and analyze conversations with Charlie. Give business and technical teams the tools to manage agents and turn customer feedback into improvements.
AI Voice Agents for Logistics
Help customers track shipments, coordinate deliveries, and resolve issues with less back-and-forth. telli’s AI agents take action in your systems, with hands-on support from setup to launch.
Make every step easier for your customers
Shipment enquiries
Delivery scheduling
Freight rate negotiation
Dispatch coordination
And many more…
Built with telli
Hear from other teams that use telli
Why teams choose telli
Give your team the tools
and support to make it work
Faster time to value
Connect your systems through native integrations, APIs, and workflows. Use simulations to test before launch, with hands-on support to get your first workflow live and your team ready to manage it.
Lower total cost of ownership
Manage agents, telephony, models, workflows, testing, and analytics in one platform. Reduce custom development and ongoing maintenance, and let your team make everyday changes themselves.
Protect shipment data and keep operations in control
Founded in Germany, telli helps you protect shipment and contact information while following your delivery and escalation procedures.
Visit our Trust Center- GDPR-compliant data processing and EU hosting options
- Controlled and audited access to shipment and contact data
- Clear handovers for urgent issues and delivery exceptions
FAQ
Frequently Asked Questions
Timing depends on your workflow, integrations, and internal reviews. We help you scope the first use case, test it, and prepare your team for launch.
See what telli can do for your customer experience.
Bring us a workflow you want to improve. We’ll show how telli could handle it, the systems involved, and what getting live would take.