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What should I do if I forget my password?

If you know your user name and can answer the secret question you specified when you created your login, then you can reset your password.

  1. Click the Sign in link at the top of the Telli website to access the My Telli login page
  2. Click the Forgot your user name or password? link below the Sign In button
  3. Type in your User Name and click Submit
  4. Next, type in the answer to your secret question and click Submit
If you answer the question correctly, a new password will be assigned to you and sent to the email address you specified when you created your My Telli login. Once you are able to log in, you should change your password immediately.

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